Shipping policy

Thank you for shopping with Arc Advisory Limited! We strive to ensure that your shopping experience with us is as smooth and convenient as possible. Please take a moment to review our Shipping Policy.

1. Shipping Zones

We currently offer shipping within Ireland. Please note that shipping options and rates may vary depending on your location.

2. Processing Time

Orders are typically processed and dispatched within 1-2 business days after payment confirmation. During peak seasons or promotional periods, processing times may be slightly longer, but we always do our best to get your order to you as quickly as possible.

3. Shipping Methods and Delivery Time

We offer several shipping methods to accommodate your needs:

Standard Shipping: Delivery typically takes 2-5 business days within Ireland and may vary for international destinations.

Express Shipping: For customers who require expedited delivery, we offer express shipping options with delivery typically within 1-2 business days within Ireland. International express shipping times vary depending on the destination.

International Shipping: We ship to select international destinations. Delivery times vary depending on the destination and chosen shipping method.

Please note that delivery times are estimates and may be subject to delays due to factors beyond our control, such as customs processing or extreme weather conditions.

4. Shipping Rates

We offer flat-rate shipping within Ireland for €5.99 for orders under €30. Orders totalling €30 or more qualify for free shipping within Ireland.

5. Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery online through our website or the designated courier's website.

6. Shipping Restrictions

Please be aware that certain items may be subject to shipping restrictions or regulations imposed by local authorities or courier services. We reserve the right to cancel orders containing restricted items or to request additional information from you to comply with such regulations.

7. Shipping Address

Please ensure that the shipping address provided during checkout is accurate and complete to prevent any delays or delivery issues. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

8. Contact Us

If you have any questions or concerns regarding our Shipping Policy or your order's shipping status, please don't hesitate to contact our customer service team at info@ecoworm.ie. We are here to assist you and ensure that your shopping experience with us is exceptional.

Thank you for choosing Arc Advisory Limited! We appreciate your support.